{"id":5519,"date":"2025-06-01T18:19:06","date_gmt":"2025-06-01T14:19:06","guid":{"rendered":"https:\/\/jsnet.biz\/?p=5519"},"modified":"2025-07-07T16:58:35","modified_gmt":"2025-07-07T12:58:35","slug":"windows-helpdesk-komandalari","status":"publish","type":"post","link":"https:\/\/jsnet.biz\/ru\/windows-helpdesk-komandalari\/","title":{"rendered":"Windows helpdesk komandalar\u0131"},"content":{"rendered":"
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Windows sistemind\u0259 HelpDesk komandas\u0131<\/strong> (IT d\u0259st\u0259k komandas\u0131) g\u00fcnd\u0259lik i\u015fl\u0259ri yerin\u0259 yetirm\u0259k \u00fc\u00e7\u00fcn bir \u00e7ox faydal\u0131 komanda s\u0259tri \u0259mrind\u0259n<\/strong> istifad\u0259 edir. Bu komandalar sistem diaqnostikas\u0131, problem aradan qald\u0131r\u0131lmas\u0131, istifad\u0259\u00e7i idar\u0259\u00e7iliyi v\u0259 \u015f\u0259b\u0259k\u0259 yoxlamalar\u0131 \u00fc\u00e7\u00fcn \u00e7ox vacibdir.<\/p>

\u0410\u0448\u0430\u0433\u044b\u0434\u0430 Windows HelpDesk komandalar\u0131<\/strong> \u00fczr\u0259 \u0259n \u00e7ox istifad\u0259 edil\u0259nl\u0259ri v\u0259 onlar\u0131n izah\u0131n\u0131 t\u0259qdim edir\u0259m:<\/p>

\u2705 \u018fn vacib Windows HelpDesk komandalar\u0131<\/strong><\/h2>

\ud83d\udda5\ufe0f Sistem m\u0259lumat\u0131 v\u0259 idar\u0259etm\u0259<\/strong><\/h3>
Komanda<\/th>T\u0259yinat<\/th><\/tr><\/thead>
systeminfo<\/code><\/td>Komp\u00fcter haqq\u0131nda m\u0259lumat (OS, RAM, uptime, hotfix-l\u0259r v\u0259 s.)<\/td><\/tr>
msinfo32<\/code><\/td>\u018ftrafl\u0131 sistem m\u0259lumatlar\u0131 (GUI interfeysd\u0259 a\u00e7\u0131l\u0131r)<\/td><\/tr>
tasklist<\/code><\/td>A\u00e7\u0131q prosesl\u0259rin siyah\u0131s\u0131<\/td><\/tr>
taskkill \/IM process.exe \/F<\/code><\/td>M\u00fc\u0259yy\u0259n prosesi zorla dayand\u0131rmaq<\/td><\/tr>
shutdown \/r \/t 0<\/code><\/td>Komp\u00fcteri d\u0259rhal yenid\u0259n ba\u015flatmaq<\/td><\/tr>
sfc \/scannow<\/code><\/td>Sistemd\u0259ki z\u0259d\u0259l\u0259nmi\u015f fayllar\u0131 yoxlay\u0131r v\u0259 d\u00fcz\u0259ldir<\/td><\/tr>
chkdsk C: \/f<\/code><\/td>Diskd\u0259 s\u0259hvl\u0259ri yoxlay\u0131r v\u0259 d\u00fcz\u0259ldir<\/td><\/tr><\/tbody><\/table>

\u00a0<\/h3>

\ud83c\udf10 \u015e\u0259b\u0259k\u0259 diaqnostikas\u0131<\/strong><\/h3>

\u00a0<\/p>

Komanda<\/th>T\u0259yinat<\/th><\/tr><\/thead>
ipconfig<\/code><\/td>IP \u00fcnvan\u0131, gateway, DNS v\u0259 s. g\u00f6st\u0259rir<\/td><\/tr>
ipconfig \/all<\/code><\/td>Tam \u015f\u0259b\u0259k\u0259 m\u0259lumat\u0131<\/td><\/tr>
ipconfig \/release<\/code> \u0432\u0259 ipconfig \/renew<\/code><\/td>IP \u00fcnvan\u0131n\u0131 s\u0131f\u0131rlamaq v\u0259 yenil\u0259m\u0259k<\/td><\/tr>
ping 8.8.8.8<\/code><\/td>Google DNS-\u0259 ping (internet ba\u011flant\u0131s\u0131 yoxlamaq \u00fc\u00e7\u00fcn)<\/td><\/tr>
ping domain.com<\/code><\/td>Hosta ping atmaq<\/td><\/tr>
tracert domain.com<\/code><\/td>Hosta ged\u0259n mar\u015frutu g\u00f6st\u0259rir<\/td><\/tr>
nslookup domain.com<\/code><\/td>DNS sor\u011fusu n\u0259tic\u0259sind\u0259 IP-ni tap\u0131r<\/td><\/tr>
netstat -an<\/code><\/td>B\u00fct\u00fcn a\u00e7\u0131q portlar v\u0259 ba\u011flant\u0131lar<\/td><\/tr>
netsh winsock reset<\/code><\/td>TCP\/IP stack s\u0131f\u0131rlanmas\u0131<\/td><\/tr>
netsh int ip reset<\/code><\/td>IP konfiqurasiyas\u0131n\u0131 s\u0131f\u0131rlamaq<\/td><\/tr><\/tbody><\/table>

\u00a0<\/h3>

\ud83d\udc64 \u0130stifad\u0259\u00e7i v\u0259 h\u00fcquqlar idar\u0259si<\/strong><\/h3>

\u00a0<\/p>

Komanda<\/th>T\u0259yinat<\/th><\/tr><\/thead>
net user<\/code><\/td>Sistemd\u0259ki istifad\u0259\u00e7il\u0259ri g\u00f6st\u0259rir<\/td><\/tr>
net user username<\/code><\/td>\u0130stifad\u0259\u00e7i haqda \u0259trafl\u0131 m\u0259lumat<\/td><\/tr>
net user username \/add<\/code><\/td>Yeni istifad\u0259\u00e7i \u0259lav\u0259 edir<\/td><\/tr>
net user username *<\/code><\/td>\u0130stifad\u0259\u00e7i \u00fc\u00e7\u00fcn parol t\u0259yin edir<\/td><\/tr>
net localgroup administrators username \/add<\/code><\/td>\u0130stifad\u0259\u00e7ini admin edir<\/td><\/tr>
control userpasswords2<\/code><\/td>Qabaqc\u0131l istifad\u0259\u00e7i hesablar\u0131 interfeysi<\/td><\/tr><\/tbody><\/table>

\ud83d\udcc1 Fayl v\u0259 sistem idar\u0259si<\/strong><\/h3>
Komanda<\/th>T\u0259yinat<\/th><\/tr><\/thead>
dir<\/code><\/td>Fayl v\u0259 qovluqlar\u0131 siyah\u0131ya al\u0131r<\/td><\/tr>
cd foldername<\/code><\/td>Qovlu\u011fa ke\u00e7id<\/td><\/tr>
copy<\/code> \/ xcopy<\/code> \/ robocopy<\/code><\/td>Fayllar\u0131n sur\u0259tini \u00e7\u0131xarmaq (robocopy daha etibarl\u0131d\u0131r)<\/td><\/tr>
del filename<\/code><\/td>Fayl\u0131 silm\u0259k<\/td><\/tr>
attrib -h -r -s filename<\/code><\/td>Fayl\u0131n gizli, read-only v\u0259 sistem statusunu l\u0259\u011fv edir<\/td><\/tr><\/tbody><\/table>

\ud83d\udee0\ufe0f Qabaqc\u0131l v\u0259 faydal\u0131 komandalar<\/strong><\/h3>
Komanda<\/th>T\u0259yinat<\/th><\/tr><\/thead>
eventvwr<\/code><\/td>Event Viewer (log-lara baxmaq \u00fc\u00e7\u00fcn)<\/td><\/tr>
services.msc<\/code><\/td>Xidm\u0259tl\u0259rin idar\u0259 paneli<\/td><\/tr>
devmgmt.msc<\/code><\/td>Cihaz meneceri<\/td><\/tr>
compmgmt.msc<\/code><\/td>Komp\u00fcter idar\u0259etm\u0259 paneli<\/td><\/tr>
gpupdate \/force<\/code><\/td>Group Policy-ni yenil\u0259m\u0259k<\/td><\/tr>
gpresult \/r<\/code><\/td>GPO-nun istifad\u0259\u00e7iy\u0259 nec\u0259 t\u0259tbiq olundu\u011funu g\u00f6st\u0259rir<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u041a\u043e\u043c\u0430\u043d\u0434\u044b \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 Windows (IT-\u043a\u043e\u043c\u0430\u043d\u0434\u044b) \u043c\u043e\u0433\u0443\u0442 \u0431\u044b\u0442\u044c \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u044b, \u0435\u0441\u043b\u0438 \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435, \u0447\u0442\u043e\u0431\u044b \u043a\u043e\u043c\u0430\u043d\u0434\u044b \u0431\u044b\u043b\u0438 \u0433\u043e\u0442\u043e\u0432\u044b \u043a \u0440\u0435\u0434\u0430\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044e. \u0415\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u0438\u0430\u0433\u043d\u043e\u0441\u0442\u0438\u043a\u0438, \u0432\u043e\u0437\u043d\u0438\u043a\u0448\u0430\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0440\u0435\u0448\u0438\u0442\u044c \u044d\u0442\u0443 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0443, \u0435\u0441\u043b\u0438 \u0445\u043e\u0442\u0438\u0442\u0435, \u0447\u0442\u043e\u0431\u044b \u044d\u0442\u043e \u043f\u0440\u043e\u0438\u0437\u043e\u0448\u043b\u043e. \u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 Windows HelpDesk \u0434\u043b\u044f \u0440\u0435\u0434\u0430\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0438 \u043e\u043d\u043b\u0430\u0439\u043d-\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u0438, \u0447\u0442\u043e\u0431\u044b \u043e\u0442\u0440\u0435\u0434\u0430\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c: \u2705 \u0412\u043e\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435\u0441\u044c \u043a\u043e\u043c\u0430\u043d\u0434\u043e\u0439 Windows HelpDesk [\u2026]<\/p>","protected":false},"author":1,"featured_media":5525,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-5519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-it-support"],"_links":{"self":[{"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/posts\/5519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/comments?post=5519"}],"version-history":[{"count":0,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/posts\/5519\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/media\/5525"}],"wp:attachment":[{"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/media?parent=5519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/categories?post=5519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jsnet.biz\/ru\/wp-json\/wp\/v2\/tags?post=5519"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}