{"id":5508,"date":"2025-06-01T16:24:37","date_gmt":"2025-06-01T12:24:37","guid":{"rendered":"https:\/\/jsnet.biz\/?p=5508"},"modified":"2025-07-07T16:58:30","modified_gmt":"2025-07-07T12:58:30","slug":"itop-itsm-n%c9%99dir","status":"publish","type":"post","link":"https:\/\/jsnet.biz\/az\/itop-itsm-n%c9%99dir\/","title":{"rendered":"ITOP ITSM n\u0259dir?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5508\" class=\"elementor elementor-5508\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6347c2f e-flex e-con-boxed e-con e-parent\" data-id=\"6347c2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30e9be4 elementor-widget elementor-widget-text-editor\" data-id=\"30e9be4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"425\"><strong data-start=\"0\" data-end=\"13\">iTop ITSM<\/strong> \u2014 a\u00e7\u0131q m\u0259nb\u0259 (a\u00e7\u0131q m\u0259nb\u0259) olan bir <strong data-start=\"50\" data-end=\"82\">ITSM (\u0130T Xidm\u0259tl\u0259rinin \u0130dar\u0259 Edilm\u0259si)<\/strong> platformas\u0131d\u0131r. O, <strong data-start=\"102\" data-end=\"113\">Kombodo<\/strong> Fransa \u015firk\u0259ti t\u0259r\u0259find\u0259n haz\u0131rlanm\u0131\u015fd\u0131r v\u0259 \u0130T xidm\u0259tl\u0259rinin idar\u0259 edilm\u0259si, izl\u0259nm\u0259si v\u0259 optimalla\u015fd\u0131r\u0131lmas\u0131 \u00fc\u00e7\u00fcn istifad\u0259 olunur. iTop, <strong data-start=\"257\" data-end=\"313\">ITIL (\u0130nformasiya Texnologiyalar\u0131 \u0130nfrastruktur Kitabxanas\u0131)<\/strong> standartlar\u0131na uy\u011fun olaraq i\u015fl\u0259yir v\u0259 m\u00fcxt\u0259lif \u0130T \u0259m\u0259liyyatlar\u0131n\u0131 vahid bir sistemd\u0259 idar\u0259 etm\u0259y\u0259 imkan verir.<\/p><hr data-start=\"427\" data-end=\"430\" \/><h3 data-start=\"432\" data-end=\"455\">\ud83d\udd27 iTop ITSM n\u0259dir?<\/h3><p data-start=\"456\" data-end=\"751\"><strong data-start=\"456\" data-end=\"487\">iTop (\u0130T \u018fm\u0259liyyatlar Portal\u0131)<\/strong> \u2014 m\u00fc\u0259llimin <strong data-start=\"502\" data-end=\"634\">IT, xidm\u0259tl\u0259ri, istifad\u0259\u00e7i \u0259laq\u0259 infrastrukturu, d\u0259yi\u015fiklikl\u0259r, inki\u015faf, SLA m\u00fcqavil\u0259l\u0259ri v\u0259 aktivl\u0259rin idar\u0259 edilm\u0259si<\/strong> kimi funksiyalar\u0131n\u0131 tam funksional bir <strong data-start=\"685\" data-end=\"729\">CMDB (Konfiqurasiya \u0130dar\u0259etm\u0259 Veril\u0259nl\u0259r Bazas\u0131)<\/strong> v\u0259 <strong data-start=\"733\" data-end=\"741\">ITSM<\/strong> al\u0259tidir.<\/p><hr data-start=\"753\" data-end=\"756\" \/><h3 data-start=\"758\" data-end=\"783\">\ud83d\udccb \u018fsas funksiyalar\u0131:<\/h3><ol data-start=\"784\" data-end=\"1774\"><li data-start=\"784\" data-end=\"936\"><p data-start=\"787\" data-end=\"936\"><strong data-start=\"787\" data-end=\"832\">CMDB (Konfiqurasiya \u0130dar\u0259etm\u0259 Veril\u0259nl\u0259r Bazas\u0131):<\/strong><br data-start=\"832\" data-end=\"835\" \/>\u0130T avadanl\u0131qlar\u0131, proqram t\u0259minat\u0131, serverl\u0259r, \u015f\u0259b\u0259k\u0259 qur\u011fular\u0131 v\u0259 onlar\u0131n istifad\u0259sin\u0259 icaz\u0259 verilir.<\/p><\/li><li data-start=\"938\" data-end=\"1067\"><p data-start=\"941\" data-end=\"1067\"><strong data-start=\"941\" data-end=\"994\">Hadis\u0259l\u0259rin \u0130dar\u0259 Edilm\u0259si (Hadis\u0259l\u0259rin idar\u0259 edilm\u0259si):<\/strong><br data-start=\"994\" data-end=\"997\" \/>\u0130stifad\u0259\u00e7i probleml\u0259rinin qeydiyyat\u0131, t\u0259hlili v\u0259 cavabland\u0131r\u0131lmas\u0131.<\/p><\/li><li data-start=\"1069\" data-end=\"1199\"><p data-start=\"1072\" data-end=\"1199\"><strong data-start=\"1072\" data-end=\"1118\">Probleml\u0259rin idar\u0259 edilm\u0259si (Probleml\u0259rin idar\u0259si):<\/strong><br data-start=\"1118\" data-end=\"1121\" \/>T\u0259krarlanan hadis\u0259l\u0259rin \u0259sas s\u0259b\u0259bl\u0259rinin tap\u0131lmas\u0131 v\u0259 aradan qald\u0131r\u0131lmas\u0131.<\/p><\/li><li data-start=\"1201\" data-end=\"1328\"><p data-start=\"1204\" data-end=\"1328\"><strong data-start=\"1204\" data-end=\"1259\">D\u0259yi\u015fiklikl\u0259rin \u0130dar\u0259 Edilm\u0259si (D\u0259yi\u015fiklikl\u0259rin idar\u0259 edilm\u0259si):<\/strong><br data-start=\"1259\" data-end=\"1262\" \/>\u0130T sisteml\u0259rind\u0259 d\u0259yi\u015fiklikl\u0259rin planla\u015fd\u0131r\u0131lmas\u0131 v\u0259 izl\u0259nm\u0259si.<\/p><\/li><li data-start=\"1330\" data-end=\"1440\"><p data-start=\"1333\" data-end=\"1440\"><strong data-start=\"1333\" data-end=\"1364\">Xidm\u0259t T\u0259l\u0259bl\u0259rinin \u0130dar\u0259 Edilm\u0259si:<\/strong><br data-start=\"1364\" data-end=\"1367\" \/>\u0130stifad\u0259\u00e7il\u0259rd\u0259n g\u0259l\u0259n xidm\u0259t istifad\u0259\u00e7il\u0259rinin emal\u0131 v\u0259 cavabland\u0131r\u0131lmas\u0131.<\/p><\/li><li data-start=\"1442\" data-end=\"1544\"><p data-start=\"1445\" data-end=\"1544\"><strong data-start=\"1445\" data-end=\"1464\">SLA \u0130dar\u0259etm\u0259si:<\/strong><br data-start=\"1464\" data-end=\"1467\" \/>Xidm\u0259t s\u0259viyy\u0259 m\u00fcqavil\u0259l\u0259rinin (Service Level Agreement) idar\u0259 edilm\u0259si.<\/p><\/li><li data-start=\"1546\" data-end=\"1672\"><p data-start=\"1549\" data-end=\"1672\"><strong data-start=\"1549\" data-end=\"1586\">Kataloq v\u0259 Konfiqurasiya idar\u0259si:<\/strong><br data-start=\"1586\" data-end=\"1589\" \/>M\u00fcxt\u0259lif xidm\u0259tl\u0259rin v\u0259 texniki vasit\u0259l\u0259rin strukturla\u015fd\u0131r\u0131lm\u0131\u015f \u015f\u0259kild\u0259 idar\u0259si.<\/p><\/li><li data-start=\"1674\" data-end=\"1774\"><p data-start=\"1677\" data-end=\"1774\"><strong data-start=\"1677\" data-end=\"1701\">\u00d6z\u00fcn\u0259xidm\u0259t portal\u0131:<\/strong><br data-start=\"1701\" data-end=\"1704\" \/>\u0130stifad\u0259\u00e7il\u0259r \u00fc\u00e7\u00fcn sor\u011fu g\u00f6nd\u0259rm\u0259 v\u0259 v\u0259ziyy\u0259ti izl\u0259m\u0259 interfeysi.<\/p><\/li><\/ol><hr data-start=\"1776\" data-end=\"1779\" \/><h3 data-start=\"1781\" data-end=\"1809\">\ud83c\udfaf iTop-un \u00fcst\u00fcnl\u00fckl\u0259ri:<\/h3><ul data-start=\"1810\" data-end=\"2171\"><li data-start=\"1810\" data-end=\"1859\"><p data-start=\"1812\" data-end=\"1859\">A\u00e7\u0131q m\u0259nb\u0259li v\u0259 pulsuzdur (GPL v3 lisenziyas\u0131).<\/p><\/li><li data-start=\"1860\" data-end=\"1893\"><p data-start=\"1862\" data-end=\"1893\">Veb \u0259sasl\u0131 interfeys\u0259 malikdir.<\/p><\/li><li data-start=\"1894\" data-end=\"1960\"><p data-start=\"1896\" data-end=\"1960\">Asanl\u0131qla \u00f6z\u0259ll\u0259\u015fdiril\u0259 v\u0259 geni\u015fl\u0259ndiril\u0259 bil\u0259r (PHP \u0259sasl\u0131d\u0131r).<\/p><\/li><li data-start=\"1961\" data-end=\"2010\"><p data-start=\"1963\" data-end=\"2010\">M\u00fcxt\u0259lif plug-in v\u0259 modullarla geni\u015fl\u0259nir.<\/p><\/li><li data-start=\"2011\" data-end=\"2091\"><p data-start=\"2013\" data-end=\"2091\">Qrafik interfeys vasit\u0259sil\u0259 CMDB elementl\u0259rini izl\u0259m\u0259k m\u00fcmk\u00fcnd\u00fcr.<\/p><\/li><li data-start=\"2092\" data-end=\"2171\"><p data-start=\"2094\" data-end=\"2171\">M\u00fcxt\u0259lif rolda v\u0259 idar\u0259\u00e7il\u0259r \u00fc\u00e7\u00fcn giri\u015f h\u00fcquqlar\u0131n\u0131 ay\u0131rmaq olar.<\/p><\/li><\/ul><hr data-start=\"2173\" data-end=\"2176\" \/><h3 data-start=\"2178\" data-end=\"2202\">\ud83e\uddf0 Texniki t\u0259l\u0259bl\u0259r:<\/h3><ul data-start=\"2203\" data-end=\"2376\"><li data-start=\"2203\" data-end=\"2228\"><p data-start=\"2205\" data-end=\"2228\">Apache\/Nginx veb serveri<\/p><\/li><li data-start=\"2229\" data-end=\"2265\"><p data-start=\"2231\" data-end=\"2265\">PHP (8.x versiya t\u00f6vsiy\u0259 olunur)<\/p><\/li><li data-start=\"2266\" data-end=\"2305\"><p data-start=\"2268\" data-end=\"2305\">MySQL v\u0259 ya MariaDB veril\u0259nl\u0259r bazas\u0131<\/p><\/li><li data-start=\"2306\" data-end=\"2376\"><p data-start=\"2308\" data-end=\"2376\">Linux serverl\u0259rind\u0259 daha stabil i\u015fl\u0259yir (amma Windows-da m\u00fcmk\u00fcnd\u00fcr)<\/p><\/li><\/ul><hr data-start=\"2378\" data-end=\"2381\" \/><h3 data-start=\"2383\" data-end=\"2411\">\ud83d\udcbc Kiml\u0259r istifad\u0259 edir?<\/h3><ul data-start=\"2412\" data-end=\"2544\"><li data-start=\"2412\" data-end=\"2446\"><p data-start=\"2414\" data-end=\"2446\">Orta v\u0259 b\u00f6y\u00fck \u0130T departamentl\u0259ri<\/p><\/li><li data-start=\"2447\" data-end=\"2472\"><p data-start=\"2449\" data-end=\"2472\">IT xidm\u0259t t\u0259minatlar\u0131<\/p><\/li><li data-start=\"2473\" data-end=\"2507\"><p data-start=\"2475\" data-end=\"2507\">\u015firk\u0259tl\u0259r v\u0259 d\u00f6vl\u0259t t\u0259\u015fkilatlar\u0131<\/p><\/li><li data-start=\"2508\" data-end=\"2544\"><p data-start=\"2510\" data-end=\"2544\">\u0130dar\u0259 olunan Xidm\u0259t Provayderl\u0259ri (MSP)<\/p><\/li><\/ul><hr data-start=\"2546\" data-end=\"2549\" \/><h3 data-start=\"2551\" data-end=\"2569\">\ud83d\udd17 R\u0259smi sayt:<\/h3><p data-start=\"2570\" data-end=\"2620\"><a class=\"cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2570\" data-end=\"2620\">iTop \u2013 Combodo<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>iTop ITSM \u2014 a\u00e7\u0131q m\u0259nb\u0259 (a\u00e7\u0131q m\u0259nb\u0259) olan bir ITSM (IT Service Management) platformas\u0131d\u0131r. O, Combodo Fransa \u015firk\u0259ti t\u0259r\u0259find\u0259n haz\u0131rlanm\u0131\u015fd\u0131r v\u0259 IT xidm\u0259tl\u0259rinin idar\u0259 edilm\u0259si, izl\u0259nm\u0259si v\u0259 optimalla\u015fd\u0131r\u0131lmas\u0131 \u00fc\u00e7\u00fcn istifad\u0259 olunur. iTop, ITIL (\u0130nformasiya Texnologiyalar\u0131 \u0130nfrastruktur Kitabxanas\u0131) standartlar\u0131na uy\u011fun olaraq i\u015fl\u0259yir v\u0259 sisteml\u0259 ba\u011fl\u0131 \u0130T \u0259m\u0259liyyatlar\u0131n\u0131 vahid bird\u0259 idar\u0259 etm\u0259y\u0259 verir. \ud83d\udd27 iTop [\u2026]<\/p>","protected":false},"author":1,"featured_media":5509,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[158,157],"class_list":["post-5508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-it-support","tag-itop","tag-itsm"],"_links":{"self":[{"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/posts\/5508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/comments?post=5508"}],"version-history":[{"count":0,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/posts\/5508\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/media\/5509"}],"wp:attachment":[{"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/media?parent=5508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/categories?post=5508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jsnet.biz\/az\/wp-json\/wp\/v2\/tags?post=5508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}